FAQ

Want to know more?

Phone: +613 9018 5550

What kind of dental work do you do?

We only perform non-invasive, preventative and cosmetic dental services such as a dental check-up, cleaning, consultation and teeth whitening. If any further work is needed we can refer patients to a specialist from our extensive network of dentists.

How much time does it take?

Less than 45 minutes per person. The initial setup and clean up at the end of the day only takes 30 minutes each. We’re serious about saving you time and making things run as smoothly as possible.

Is it hygienic? Is it safe?

We focus on preventative dental care so nothing invasive. We use individually sterilized items and follow the same proper hygienic procedures as a traditional dental clinic.

We utilize the latest technology and practices to thoroughly clean before, during and after all treatments have been completed.

Who will be performing the dental services?

Our team of professional dentists are personally trained by Dr. Terry Wong, the Lead Dental Consultant. Terry has had over 30 years of experience in dentistry and has been recognized internationally as a key figure in the most current dental practices. Read more about his achievements on Terry’s full bio page.

Will you have all the necessary equipment?

We’ll bring all the equipment needed to carry out the preventative dental services we provide and perform the full AirDental experience. Learn more about our revolutionary Zero Gravity Chair and the other high-tech portable equipment we use on the Services page.

How much space do you need?

The enclosed space should be at least 3 metres by 4 metres. Most meeting rooms are larger than that requirement. If you’re not sure we’re more than happy to you help you assess the rooms at your workplace.

How much is it? How will people pay for it?

We accept all types of health insurance and if there are any gaps, we also have a portable EFTPOS machine to make electronic payments on the spot and we accept all major credit cards.

Where do you perform your dental services?

We come to you and work with the people in your office. For now we service offices located within a 15km radius of Melbourne, Australia. We plan to expand our mobile dentistry services across Australia in the near future.

Who can sign up?

Anyone who wants a brighter smile now, a more relaxing dental experience and has an office located within 15km of Melbourne, Australia.

How can I sign up? How do I contact you?

Feel free to give us a call at +613 9018 5550, shoot us any questions at info@airdental.com.au, or fill out our contact form. We’ll get back to you and walk you through the AirDental experience. If you’d like we can talk about the details with you at your workplace.

I can’t book the time I wanted. What should I do?

During the booking process, we recommend for you to sign up for a specific time and opt in to the priority booking list for an earlier or later time. We’ll notify you as soon as we can fill your request.

How can I book a follow up appointment?

After the treatment, patients can request for a follow up dental check-up right away or we’ll send out an email to each person to fill out at a more convenient time. We’ll coordinate the logistics and see you again in 6 months.

Will I be charged if I can’t make it to my appointment?

No, there are no cancellation fees but please let us know as soon as possible so we can reschedule or give the time slot to another person on the priority booking list.